Last updated: 10 February 2026
"Supportive management and a proud, close-knit team culture, but night staffing levels and standard training need improvement."
Medicines were managed safely. Regular audits had been carried out... and where they identified any issues these were addressed
Staff told us they felt well supported... 'We are a small team, we share information well and support each other. It feels safe to talk…proud to work here'
People and staff said there were enough suitably skilled and knowledgeable staff to meet people's needs
Records showed staff had undertaken training to have the skills necessary to meet people's support needs. This included dementia training
The management team were praised by staff, for their supportive approach. Staff said 'It feels safe to talk…proud to work here'
People had access to a range of group activities such as flexercercise, quizzes, poetry, reminiscence, pen pals and music, along with entertainment and external trips
Staffing is adequate to meet needs but night shifts have one awake staff and one sleeping which the provider is monitoring
The provider was monitoring the staff level at night to ensure it met people's needs
Only standard training like dementia care and induction with no specialist courses or funded qualifications
Staff induction procedures ensured they were trained in the areas the provider identified as relevant... Records showed staff had undertaken training to have the skills necessary
Varied activities like quizzes, music and trips but no dedicated coordinator or specialist programmes
People had access to a range of group activities such as flexercercise, quizzes... A staff member employed two days a week undertook one to one time
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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