Working at Tudor Avenue Residential Care Home

Managers have frustrating IT problems with electronic care plans and training records that slow down oversight.

both managers and staff reported problems in using the electronic care planning system. Managers additionally reported ongoing issues with the electronic records kept for training with multiple systems currently in use

Training records need constant cross-checking because of messy electronic systems.

ongoing issues with the electronic records kept for training with multiple systems currently in use by the organisation. This had caused difficulties in ensuring accurate information was maintained with cross-checking having to take place

Staffing is just adequate with enough people to keep things safe but no word on low turnover or no agency staff.

There were adequate numbers of staff to help keep people safe