Working at Trymview Hall

Staff received training in safeguarding... There were individual risk assessments in place... reviewed regularly. Medicines were managed safely... We did feedback that on occasion we observed staff with masks that had slipped.

Staff told us that working through the pandemic had been difficult and at times they had not felt supported by senior staff. However, there was a sense that morale was improving and staff were working well together.

There were sufficient numbers of staff to ensure people's needs were met. The atmosphere during our inspection was calm and people received care and support when they needed it. The service was actively recruiting to vacant posts.

Staff were positive about their training and support. They told us it met their needs... due to some previous disruption in the management arrangements for the home, not all staff were up to date with supervision.

There was a new manager in post who was intending to register with CQC. The home had been through a period of disruption in relation to management. However, there was a sense that staff morale was improving.