Last updated: 10 February 2026
"Excellent training, visible leadership and strong safety practices, but past high staff turnover means the team is not yet fully stable."
Risks to people were well managed... Staff knew how to identify and report any concerns. People's medicines were managed safely. The registered manager monitored incidents and accidents.
Staff morale was currently good... Staff welcomed the stability the latest registered manager had brought... 'We are all invested in the home.'
There were adequate numbers of staff to keep people safe and to meet their needs. On both of our visits we saw people who requested support received it promptly.
Staff received training... Staff told us they felt well trained and well supported. One staff member said, 'The training is excellent. They also really support you to develop... put me on a leadership and management course.'
The registered manager and deputy manager were very visible in the home which enabled them to constantly monitor practice and seek people's views. Staff told us the registered manager led by example and listened.
People had access to a wide range of social events and activities... listening to visiting musicians, taking part in exercise sessions, having 'themed talks', virtual tours and pet visits.
Staff numbers are enough to meet needs promptly, but past high staff turnover means it's not yet a super stable team.
It has been like 'Piccadilly Circus' here, the turnover of managers and staff. It is much more stable now though.
Varied activities like pet visits, exercise and themed talks keep things interesting, but no specialist programmes or coordinator to make it really stand out.
There was a variety of activities, social events and trips... The new activities people seem very good.
AI Generated
Last inspected: October 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp