Last updated: 10 February 2026
"Strong team culture and safety practices with supportive managers, but no details on staff retention and basic activities without specialist programmes."
2021 targeted inspection: 'We were assured the provider was using PPE effectively and safely... accessing testing... promoting safety through... hygiene practices'.
Per 2019 comprehensive inspection: 'We all work well together, we have a fantastic team of staff. It's a home from home...' Staff spoke highly of the managers.
Per 2019 comprehensive inspection: 'There were enough staff with the appropriate skills... Staff told us there were enough staff on duty...'
Per 2019 comprehensive inspection: 'Staff were positive about their training... provider supported staff to complete national vocational qualifications in health and social care'.
Per 2019 comprehensive inspection: Staff said the management team were approachable and supportive; 'We are a good team, the managers are really supportive'.
Per 2019 comprehensive inspection: Activities included 'Oomph' exercise, 'Music for the Mind' choir, gardening, cocktail time, pub lunches, outings.
Enough staff to meet needs safely, but no details on low agency use or long team retention.
There were enough staff with the appropriate skills, knowledge and experience to meet people's needs and provide effective care.
Varied activities like choir, exercise and outings add some interest to shifts, but no specialist programmes or staff trained in advanced therapies.
The deputy manager told us how they had recently implemented 'Music for the Mind' and had formed a choir... arranges pub lunches, birthday parties and outings.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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