Working at Trinity House Annexe

Staff understood the provider's safeguarding procedures and could explain how they would protect people if they had any concerns.

Sufficient numbers of suitably qualified staff were deployed to keep people safe.

Staff had also completed specialist training which reflected the needs of those whom they supported. For example, they had completed training in mental health matters, conflict management and dealing with aggression.

Since our last inspection the service had recruited an activities coordinator. They told us 'We found that there was a good range of recovery based activities on offer. These included trips out to the cinema, pub or football. There were also in-house activities like film nights'