Working at Trinity Fold
Blackwall, Halifax, HX1 2BZ
Operated by Anchor Hanover Group
50 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Staff praised the visible supportive manager and morale has improved, but activities are limited without a dedicated organiser."
Safety & Risk
7/10
✓
Nov 2020 IPC inspection: We were assured that the provider was using PPE effectively, accessing testing, and making sure infection outbreaks can be effectively prevented or managed. Per Jan 2020: Medicines were managed safely and staff had a good understanding of safeguarding.
Staff Culture
7/10
✓
Per Jan 2020 comprehensive inspection: Leadership and management had improved with the recent appointment of a new manager, which resulted in better outcomes for people and an increase in staff morale.
Staffing Levels
6/10
✓
Per Jan 2020 comprehensive inspection: There were enough staff to support people safely and ensure their needs were met. Staffing levels had been increased since the last inspection.
Training & Dev
6/10
✓
Per Jan 2020 comprehensive inspection: Staff completed an induction and received ongoing training which was monitored by the manager. The majority of staff training was up to date.
Management
7/10
✓
Per Jan 2020 comprehensive inspection: Staff praised the manager who they said was visible, approachable and supportive. Staff said morale had improved as they now knew what was expected of them.
Programmes
4/10
!
Per Jan 2020 comprehensive inspection: People and relatives said although there had been lots of events over Christmas, overall the level of activities had reduced since the activity organiser had left. One person said, 'I wish we had more stuff to do.'
Points to consider
Days are mostly routine care with no dedicated activities person, just basic quizzes and a few weekly visits squeezed into afternoons.
the activity organiser had left. Activities were delivered by the care staff... activities only took place in the afternoon as the care staff did not have time
Staff numbers are enough but were increased to fix too many falls, nothing special about retention or low agency use.
a high incidence of falls had resulted in an increase in staffing levels and a review in how staff were deployed
Only standard induction and refresher training, some lapsed with no specialist courses or funded qualifications.
The majority of staff training was up to date and where it had lapsed the manager had booked in dates for refresher training
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews