Working at Trinity Court Nursing Home
165-167 Trinity Road, London, SW17 7HL
Operated by Newslease Limited
50 bedsNursing homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Stable staffing without agency use and robust safety, but rushed new staff training and basic activities hold it back."
Safety & Risk
8/10
✓
Recruitment procedures were robust... Risk assessments were reviewed and updated on a regular basis... People received their medicines as prescribed... Staff were familiar with safeguarding procedures.
Staff Culture
7/10
✓
Feedback from relatives, staff and healthcare professionals was positive, they told us there was an open culture within the home. Staff spoke positively about how the team worked well together.
Staffing Levels
8/10
✓
Managers confirmed they currently had their full complement of staff and did not have to rely on any temporary agency staff. Staff told us the care home was adequately staffed, 'We have plenty of staff on duty'
Training & Dev
5/10
!
Per 2019 comprehensive inspection: Although new staff received training based on the Care Certificate, records showed that these were completed in one day. It was difficult to see how this amount of training was covered in one day.
Management
7/10
✓
Staff felt able to speak to the provider and felt listened to by them. One staff member said the manager was 'always there for them.'
Programmes
5/10
!
Relatives reported being sent photographs of people painting, rolling pastry and knitting; activities coordinator supported engagement in the communal lounge knowing residents' birthdays.
Points to consider
New staff get their basic training done in just one day, which is not enough to properly cover what they need to know.
Per 2019 comprehensive inspection: records showed that these [Care Certificate standards] were completed in one day... it was difficult to know how the required level of training... could be delivered effectively over one day.
Activities are basic like painting, knitting and cooking with a coordinator, but no regular variety or special programmes to make the job more interesting.
I'm being sent photographs of [my relative] painting, rolling pastry and knitting... the activities coordinator knew the dates of everyone's Birthday... supporting to engage in activities in the main communal lounge.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2021
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews