Working at Trinity Court
Kent Road, Wolverhampton, WV2 2AY
Operated by Kent House (Select) Limited
15 bedsNursing homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Visible leadership promoting teamwork and a supportive culture where staff feel valued, although unclear staff retention and incomplete supervisions need attention."
Safety & Risk
7/10
✓
Medicines were managed safely and administered by registered nurses. Staff were confident people were safe... risk assessments... addressed during the inspection.
Staff Culture
8/10
✓
Staff told us they felt supported, valued and listened to by the management team.
Staffing Levels
6/10
✓
There were enough staff on duty to meet people's needs. A person told us, 'There are enough staff, all very nice'.
Training & Dev
7/10
✓
Staff told us that they felt supported and received appropriate training and supervisions... 'We receive good training. We are soon doing training in tracheostomy care'.
Management
8/10
✓
Leadership was visible and promoted good teamwork. People, professionals and staff spoke highly about the management and staff had a clear understanding of their roles and responsibilities.
Programmes
6/10
✓
People were supported to access the community and participate in activities which matched their hobbies and interests and were reflected in individual support plans.
Points to consider
Staffing is adequate to meet needs, but no details on staff staying long-term or low use of agency workers.
There were enough staff on duty to meet people's needs.
Some hobbies, cooking and outings happen, but no activities coordinator or special programmes to vary the daily routine.
People were supported to access the community and participate in activities which matched their hobbies and interests.
Not all staff supervisions were up to date, so support and development might not be fully regular yet.
However, we found that not all supervisions were up to date. The deputy manager told us that all supervisions would be completed by June 2019.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews