Working at Trewan House Care Home
335 Ditchfield Road, Widnes, WA8 8XR
Operated by CARECONCEPTS (CHESHIRE) LTD
45 bedsResidential homes
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.8/10
Key Finding
"Staff feel supported with good training, but unsafe medicines practices and weak governance hold it back."
Safety & Risk
3/10
✕
Medicines were not always managed safely... some medicines were administered too close together, increasing the risk of overdose.
Staff Culture
6/10
✓
Staff told us they were supported in their roles and felt the management team were approachable.
Staffing Levels
5/10
!
On day one we raised concerns... about staffing levels. We observed people waiting extended periods of time due to a lack of staff... On day 2, staffing levels had been reviewed and some changes to shifts had been made.
Training & Dev
6/10
✓
Staff had all completed an induction and shadow shifts at the start of their employment. They were provided with ongoing training and supervision... Staff were positive about the training and support at the home.
Management
4/10
!
Governance processes were not always effective at ensuring timely improvements were made. This is a breach of Regulation 17.
Programmes
3/10
✕
People were given opportunities to take part in activities that met their needs and were meaningful and stimulating.
Points to consider
Medicines were not always given safely, with some painkillers dosed too close together risking overdose.
Some people had been given paracetamol without observing the four-hour gap required between doses. There is a risk of overdose if given too close together.
Risk plans were often missing details or not up to date to guide staff on supporting people safely.
Risk assessments were either not completed, not accurate or reflective of people's current needs, or detailed enough to guide staff on safely supporting people.
Management oversight missed safety issues like medicines problems and poor risk records.
Concerns with medicines found at this inspection had not been identified by the providers audits.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews