Last updated: 9 February 2026
"Staff feel supported with improved communication and strong safety, but reliance on agency staff and basic activities hold it back."
Safe medicines management processes were in place. Systems were in place which safeguarded young people from harm and abuse.
Staff stated that communication had improved, and they felt supported and fully informed of young people's support requirements.
There were sufficient numbers of suitably qualified staff to meet young people's needs at Trevone House and to support them to stay safe. Young people were supported by regular agency staff who knew them well.
The registered manager had implemented systems to supervise, train and assess the knowledge of staff who supported young people.
Staff stated that communication had improved, and they felt supported and fully informed of young people's support requirements.
Per 2022 comprehensive inspection: The manager had encouraged staff to support the young people to carry out a range of activities tailored to each person's individualised needs and requests.
Enough staff but relies on regular agency workers who know the residents.
Young people were supported by regular agency staff who knew them well.
Only standard training and supervision, no specialist courses or funded qualifications.
The registered manager had implemented systems to supervise, train and assess the knowledge of staff who supported young people.
Activities are basic and personalized like helping with college and interests, no dedicated coordinator or creative programmes.
Per 2022 comprehensive inspection: Staff were working with one young person and the local college to plan and assist them in attending a course.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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