Working at Trevaylor Manor
Gulval, Penzance, TR20 8UR
Operated by Swallowcourt Limited
72 bedsNursing homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Staff feel supported with approachable management and strong safety, but short-notice absences cause staffing pressure especially at weekends with some agency use."
Safety & Risk
7/10
✓
The provider had effective safeguarding systems in place and staff knew what actions to take to help ensure people were protected from harm or abuse. People received their prescribed medicines in a safe way.
Staff Culture
7/10
✓
One staff member told us, 'We would not stay if we were not happy. It is a good place to work.' Staff felt they were well supported.
Staffing Levels
5/10
!
Staff told us of short notice staff absences which had led to pressure on staffing, especially at weekends. Some agency staff were being used.
Training & Dev
6/10
✓
Staff had received required training. Staff confirmed they were prompted when a specific training update was due. New staff were supported to complete induction training.
Management
7/10
✓
Staff and relatives told us they thought the service was well run and that both management and staff were approachable. Feedback about the registered manager was positive.
Programmes
6/10
✓
Per 2019 comprehensive inspection: The service employed three activity co-ordinators to help organise a range of activities and events. These included group activities such games and cooking, external entertainers and church services.
Points to consider
Staffing is adequate but short-notice absences put pressure on the team, especially at weekends, with some agency cover.
Staff told us of short notice staff absences which had led to pressure on staffing, especially at weekends. Some agency staff were being used.
Only standard mandatory training, no specialist courses or funded qualifications.
Staff had received required training. Staff confirmed they were prompted when a specific training update was due.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews