Last updated: 9 February 2026
"Positive culture, supportive management and strong safety, but limited activities and programmes hold it back."
People were safeguarded from abuse and avoidable harm. Incidents were reviewed, to look for any themes and trends and identify any actions that could be taken to minimise reoccurrence.
There was a positive and open culture at the service. Staff spoke positively about the culture of the home, and how everyone cared about the people they supported and wanted to ensure they had good lives.
The provider ensured there were sufficient numbers of suitable staff. Enough trained staff were available to support people.
Staff had received training about how to protect people from abuse and understood the procedure for reporting concerns. The registered manager and staff team had been trained in the Mental Capacity Act (MCA) 2005.
Staff spoke positively about the culture of the home... 'The support for people using the service and the staff is brilliant. We all work together as a team, including the manager.' Staff confirmed they received regular supervisions and support from the management team.
Throughout the service were notice boards containing information about the local area. Such as bus routes and information on the support available while using the service. There was information on local peer support groups.
Only basic community info boards and local group details, no activities coordinator or varied programme to enrich the working day.
Throughout the service were notice boards containing information about the local area such as bus routes and local peer support groups.
Staffing is adequate and sufficient but no details on low agency use or strong retention to make workloads easy.
The provider ensured there were sufficient numbers of suitable staff.
Only standard training like safeguarding and mental capacity covered, no specialist courses or funded qualifications.
Staff had received training about how to protect people from abuse... The registered manager and staff team had been trained in the Mental Capacity Act (MCA) 2005.
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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