Working at Trescott Road
8 Trescott Road, Birmingham, B31 5QA
Operated by Trident Reach The People Charity
7 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Supportive managers and positive culture where staff feel valued, but uncertain staff retention and no dedicated activities coordinator are drawbacks."
Safety & Risk
8/10
✓
People received their medicines as prescribed. Systems used for the management of medicines had been improved since the last inspection and were safe. Staff had received training in how to keep people safe and knew how to escalate any concerns.
Staff Culture
8/10
✓
The registered manager promoted a positive culture which was reflected in feedback from staff who told us they felt valued and listened to.
Staffing Levels
6/10
✓
Relatives and staff told us they were confident there were enough staff available to support people. The visiting professional we spoke with told us, 'Today is a typical day. The atmosphere here is calm, staff are never rushed.'
Training & Dev
7/10
✓
Staff told us they received training relevant to their role. One staff member told us 'I recently did some training in supporting people with dysphagia. It taught me a lot about how the thickness of people's drinks can affect them.' Staff told us they received one to one supervision.
Management
8/10
✓
Staff told us they were confident to share their thoughts and ideas with the registered manager and told us they were approachable. One staff member said, 'I felt supported from the day I started working here. You just know [registered manager] is there for you.'
Programmes
6/10
✓
People were supported to take part in activities that interested them. People attended hydrotherapy, social clubs, and parties based on their individual preferences... The home had cat, which two people looked after.
Points to consider
Staff numbers are enough for calm care on typical days, but no details on low staff turnover or rarely using agency workers.
Relatives and staff told us they were confident there were enough staff available to support people. The visiting professional we spoke with told us, 'Today is a typical day. The atmosphere here is calm, staff are never rushed.'
Varied activities like hydrotherapy, social clubs, and caring for the home cat, but no dedicated activities coordinator or specialist programmes mentioned.
People were supported to take part in activities that interested them. People attended hydrotherapy, social clubs, and parties... The home had cat, which two people looked after.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews