Working at Trepassey Residential Home
26 Hillside Road, Wirral, CH60 0BW
Operated by The Cheshire Residential Homes Trust
34 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Supportive approachable management and positive team culture, but inconsistent supervisions, missing appraisals and incomplete risk assessments need attention."
Safety & Risk
5/10
!
2021 IPC inspection: Assured on infection prevention, PPE use, social distancing and safe admissions; per 2018 some risk assessments and PRN medicines protocols incomplete.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff felt well supported, worked as a team, enjoyed their jobs and felt valued through regular team meetings.
Staffing Levels
5/10
!
Per 2018 comprehensive inspection: There were sufficient numbers of staff on duty to meet people's needs.
Training & Dev
5/10
!
Per 2018 comprehensive inspection: Comprehensive induction and regular mandatory training in place, however not all staff had received regular supervisions and no annual appraisals completed.
Management
7/10
✓
Per 2018 comprehensive inspection: A registered manager was in post; feedback was positive with staff describing them as approachable, supportive and never too busy.
Programmes
6/10
✓
Per 2018 comprehensive inspection: Staff provided a range of activities including baking, quizzes, singing, bingo, community outings and gardening with local school children.
Points to consider
Enough staff to cover shifts but no info on agency use or long-serving teams.
There were sufficient numbers of staff on duty to meet people's needs and help maintain their safety.
Basic training and inductions are done but not all staff get regular one-on-one supervisions or yearly reviews.
However, not all staff had received a formal supervision in 2018 and no annual appraisals had been completed.
Some risks like new building fire checks were missed at first and no guides for giving as-needed meds.
Not all risks had been assessed appropriately... no protocols in place to guide staff when to administer PRN (as and when required) medicines.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2018
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews