Working at Trent View
34 Stapenhill Road, Burton On Trent, DE15 9AE
Operated by Lifeways Community Care Limited
9 bedsResidential homes
Workplace Score
4.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.6/10
Key Finding
"Staff feel supported by an approachable deputy and receive good training, but no registered manager and reliance on agency staff are major concerns."
Safety & Risk
5/10
!
People's risks were assessed and detailed in their care plan. However not all records were up to date... Safeguarding incidents reported timely, medicines managed safely.
Staff Culture
6/10
✓
Staff described the deputy manager as approachable and supportive... Staff told us they felt supported and were listened to and supported by the deputy manager and wider management team.
Staffing Levels
5/10
!
From our observations during the day, there were enough staff on duty to meet people's needs... agency staff were being used whilst recruitment was ongoing... Staff told us they wanted more permanent staff.
Training & Dev
5/10
!
Per 2019 comprehensive inspection: Staff received training to give them the skills they needed to provide care and support including NAPPI training; 2022 report reviewed training data with no issues raised but no specialist details.
Management
2/10
✕
The service did not have manager registered with the Care Quality Commission... the deputy manager was responsible for the day to day running of the service and a new registered manager was in the process of being recruited.
Programmes
4/10
!
People were actively supported to follow their hobbies and engage in activities they enjoyed... Per 2019: people go to gym, gateway club, shopping, work, walks in community.
Points to consider
No permanent manager in place, deputy covering day to day running while recruiting new one.
The service did not have manager registered with the Care Quality Commission... the deputy manager was responsible for the day to day running of the service and a new registered manager was in the process of being recruited.
Enough staff to meet needs but relying on agency workers during recruitment, staff want more permanent team.
there were enough staff on duty to meet people's needs... agency staff were being used whilst recruitment was ongoing. Staff told us they wanted more permanent staff
Basic hobbies and community outings like gym and shopping but no activities coordinator or specialist programmes to enrich the role.
People were actively supported to follow their hobbies and engage in activities they enjoyed. Per 2019: I go to the gym... gateway... shopping and I work.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews