Working at Trenant House Care Home
Queens Road, Plymouth, PL4 7PJ
Operated by Karlyon Care Ltd
24 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Supportive management and a positive culture where staff feel valued, although occasional low staffing and no activities coordinator hold it back."
Safety & Risk
8/10
✓
Per 2021 targeted inspection: We were assured that the provider was using PPE effectively and safely, accessing testing for people and staff, promoting safety through the layout and hygiene practices of the premises, and making sure infection outbreaks can be effectively prevented or managed.
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: Staff said they felt valued and well supported by their colleagues and management. The manager is very supportive and approachable.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: Staffing levels were planned and organised in a way that met people's needs and kept them safe. Staff said they felt people were safe and there was always enough staff on duty.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Staff undertook training specific to the needs of people they supported, including, diabetes awareness, pressure ulcer prevention, dementia care and MAPA training. Staff received regular supervision and were supported with national vocational qualifications.
Management
8/10
✓
Per 2018 comprehensive inspection: People, staff and other agencies said the registered manager and provider was supportive and visible in the service. Staff said they felt valued and well supported by their colleagues and management.
Programmes
6/10
✓
Per 2018 comprehensive inspection: People had opportunities to occupy their time and activities were varied including cards, outings to garden centre and pub, watching world cup, theatre trips, singers and school choir visits.
Points to consider
Staffing is adequate but sometimes a bit low so the manager has to help with hands-on care.
Per 2018 comprehensive inspection: 'The manager will always come out and help with care work if we are a bit low on staff numbers'
No activities coordinator so staff have to fit in basic outings and events around routine care.
Per 2018 comprehensive inspection: 'We don't have an activities coordinator anymore, but in some way, I think that is good as we all take responsibility for doing things with people'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews