Last updated: 9 February 2026
"Excellent leadership and strong safety, with innovative activities and supportive culture, although limited details on staff retention and career progression."
2021 IPC inspection: Assured on preventing infections, PPE use, testing, outbreak management; Per 2019: Detailed falls analysis reduced incidents; safe recruitment and medicines.
Per 2019: Staff felt well supported with open door policy; 'The registered manager is wonderful. They are an awesome leader'; passionate about shared vision.
Per 2019: There continued to be enough staff to keep people safe; staffing levels arranged based on individual needs and adjusted for activities.
Per 2019: Staff received training in essential topics and specific needs such as Parkinson's, diabetes, stoma care; comprehensive induction and regular supervisions.
Per 2019 comprehensive inspection: Feedback was unanimously positive about the registered manager who provided excellent visible leadership; 2021: Staff spoke highly about the leadership approach of managers.
Per 2019: Innovative activities including regular toddler music group, art exhibition with cheese and wine evening, Pride event, community coffee mornings; engagement coordinator.
Staff numbers meet safety needs and flex for activities, but no info on long-term staff staying or agency use.
Per 2019: There continued to be enough staff to keep people safe.
Training includes specialist topics and supervisions, but no funded qualifications or career paths mentioned.
Per 2019: Staff had received training in... topics specific to people's needs such as Parkinson's, diabetes and stoma care... regular supervisions.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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