Working at Tregolls Manor
Tregolls Road, Truro, TR1 1XQ
Operated by Tregolls Manor Homes Limited
25 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Supportive managers and positive staff culture with stable staffing and safe practices, but standard training without specialist courses and activities lacking a dedicated coordinator."
Safety & Risk
8/10
✓
Medicines managed safely with audits, all risks reviewed and updated in care plans, effective safeguarding systems, MCA/DoLS appropriately applied.
Staff Culture
8/10
✓
Positive culture within staff team, staff felt supported and said 'The managers are approachable'; per 2019 staff said 'like a big family' and 'proud to work here'.
Staffing Levels
7/10
✓
Successful recruitment campaign including deputy manager and care staff; agency use reduced substantially so people received care from consistent, regular staff.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Systems in place to monitor training, regularly refreshed with online, face-to-face and competency assessments; new staff did Care Certificate.
Management
7/10
✓
People, relatives and staff were all positive about the management team. Comments included 'We have good managers here' and staff said 'The managers are approachable'.
Programmes
6/10
✓
Planned activities included pet therapy visits, art sessions, Celtic harp recital, singers, entertainers, weekly piano, sherry parties, gardening (won Truro in Bloom award).
Points to consider
Staff get standard training and induction but no specialist courses or funded qualifications for career growth.
Per 2019 comprehensive inspection: Staff had received appropriate training and support to enable them to meet people needs.
Varied activities like pet therapy and music but no dedicated coordinator or innovative specialist programmes to enrich the role.
Planned activities were on display for people to attend if they wished. These included... pet therapy visits, art sessions, Celtic harp recital, singers, entertainers... gardening.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews