Last updated: 10 February 2026
"Supportive leadership and positive team culture, although occasional staffing shortages and training gaps need attention."
People were protected from the risk of abuse and avoidable harm. Peoples medicines were managed safely. Incidents and accidents were managed safely
There was a positive culture within the staff team and staff told us they felt supported by the management team. Comments included, 'Everybody pulls together and helps each other. I think that comes from the manager leading by example'
Staff told us there could be times when they were short of staff but that any gaps were filled in by other members of the staff team. One staff member told us, 'We could do with another staff member really'
Per 2019 comprehensive inspection: Records showed staff had mostly received relevant training which enabled them to carry out their roles although some staff needed to complete some of the required courses
The registered manager provided clear direction and good leadership. Staff consistently told us they felt the service was well led. Their comments included, 'The manager is really supportive and has really helped me,' 'I wouldn't work anywhere else. Everybody pulls together'
Per 2019 comprehensive inspection: Two activities co-ordinators were employed. The activities co-ordinators provided activities such as foot massage, gardening sessions, arts and crafts, baking, games and quizzes
Staff say there are sometimes not enough of them, but they cover by helping each other
Staff told us there could be times when they were short of staff but that any gaps were filled in by other members of the staff team. One staff member told us, 'We could do with another staff member really'
Only standard mandatory training, with some staff still needing to catch up
Per 2019 comprehensive inspection: Records showed staff had mostly received relevant training which enabled them to carry out their roles although some staff needed to complete some of the required courses
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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