Last updated: 9 February 2026
"Strong training for specific needs and good accident reporting, but regular agency use and mixed staff morale from changes hold it back."
Accidents and incidents were being recorded and reported and any lessons learned were shared with staff.
Overall staff morale was mixed due to recent changes and potential changes to shift patterns and rotas.
We cover for each other and we use regular agency to cover
Specific training was available to staff where certain conditions required specific knowledge, for example, autism, epilepsy and clinical nutrition.
Staff said they felt supported during the transition period from managers who they felt understood their anxieties.
They offer loads of activities, such as bowling, cinema, swimming, meals out, shopping, picnics and all sorts.
Staffing is adequate but they use regular agency workers and shift changes have stretched the team.
We work really well as a team but it has been a difficult time recently. We cover for each other and we use regular agency to cover
Staff morale is mixed due to recent service changes and uncertainty about shift patterns.
Overall staff morale was mixed due to recent changes and potential changes to shift patterns and rotas.
AI Generated
Last inspected: January 2018
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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