Working at Tregarland

All staff had received regular, updated safeguarding training... People received their medicines as prescribed and in a safe way... Risks to people's safety were appropriately assessed, managed, and reviewed.

Staff said they loved working at the service... They said they loved working at Tregarland... One said, 'This isn't work, it's a pleasure being here.'

There is very little turn over of staff... several of whom had worked at Tregarland for more than 15 years. Staff said there was enough staff... atmosphere was relaxed and staff had time to be attentive.

Staff received on-going training which included mandatory subjects... and also that specific to people's particular needs, such as autism and epilepsy. Staff said they were encouraged to undertake qualifications in care.

Staff described the registered manager as 'Very hands on.' A health care professional said, 'The manager goes above and beyond... I wish other homes were like Tregarland.'

Every opportunity to provide meaningful activities is explored. This included the recent acquisition of an allotment and achieving one person's goal of flying an aeroplane... horse riding, community gardening group.