Last updated: 10 February 2026
"Supportive managers, stable staffing, good team morale and strong safety, but basic activities and limited training hold it back."
People were protected from the risks of abuse and staff were trusted to keep them safe. The provider had an effective system in place to monitor safeguarding concerns, their response and the outcomes of concerns.
Staff said the team morale was good, with all staff working well together. A member of staff told us, “We’re a good team, organised, and everyone knows what they're doing.”
All staff said there were enough staff to meet people’s needs. They reported there was a stable staff team and agency staff were rarely used.
Staff received an induction when they first started working at the service and training relevant to their roles.
Staff spoke positively about the manager and provider of the service. They said they were both approachable, supportive and were visible within the service.
A range of different activities were scheduled throughout the week. People told us, “We play bingo, I really enjoy it” and, “I like to join in the activities.”
Only basic activities like bingo and games, no coordinator or special programmes to add variety to the working day.
A range of different activities were scheduled throughout the week. People told us, “We play bingo, I really enjoy it” and, “I like to join in the activities.”
Just standard induction and basic role training, no specialist courses or funded qualifications for career growth.
Staff received an induction when they first started working at the service and training relevant to their roles.
AI Generated
Last inspected: September 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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