Working at Treetops Nursing Home
12 Ryndleside, Scarborough, YO12 6AD
Operated by Complete Care Homes Limited
24 bedsNursing homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.0/10
Key Finding
"Staff feel supported by approachable management in an open culture, although some refresher training is out of date and staffing lacks stability."
Safety & Risk
6/10
✓
Appropriate safeguarding policies... in place; accidents and incidents analysed for trends; medicines stored and administered appropriately with audits.
Staff Culture
7/10
✓
Staff reported an open culture... felt supported... management were approachable.
Staffing Levels
5/10
!
There were enough staff to meet people's needs. Interactions between people and staff were positive and person-centred.
Training & Dev
5/10
!
A training matrix was in place... Some refresher training was out of date due to COVID-19 restrictions. The registered manager was actively trying to address this.
Management
7/10
✓
Staff felt supported in their roles and said management were approachable. One staff member commented 'Anyone on the team could approach the registered manager at any time...'
Programmes
6/10
✓
Activities were offered daily which considered peoples abilities and preferences... Relatives reported that there was always enough activities on offer and the staff were very proactive.
Points to consider
Staffing levels are adequate to meet needs, but nothing extra like stable teams or low agency use is mentioned.
There were enough staff to meet people's needs.
Only standard training with some refreshers out of date from COVID delays.
Some refresher training was out of date. This was due to restrictions caused as an outcome of the COVID-19 pandemic.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews