Working at Treetops

The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events. Lessons were learnt to continually identify and embed good practice.

Staff felt valued by their leaders and their colleagues. For example, a staff member told us, “I can honestly say that this management team is one of the best I've worked for. They are responsive and very supportive. They adopt a, ‘do as I do approach’ which I respect.”

Staff received specific training to ensure they could meet the needs of autistic people and people with a learning disability. This included communication needs, positive behaviour support, reducing restrictive practices, epilepsy, understanding learning disability, and interacting with autistic people.

The registered manager was knowledgeable and supportive, helping staff develop in their roles. They treated staff fairly and respected their wellbeing.