Working at Tramways
1 Tramway Road, Bristol, BS4 3DS
Operated by Milestones Trust
14 bedsNursing homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Staff feel supported by management with good staffing and positive team working, but lack of activities programme and only basic training hold it back."
Safety & Risk
7/10
✓
Safeguarding procedures in place; risk assessments minimised risks; medicines stored safely with regular checks and discrepancies identified.
Staff Culture
7/10
✓
Staff told us positive team working had improved under the current registered manager and they felt well supported with personal issues.
Staffing Levels
7/10
✓
Staff told us staffing levels worked well and meant they could spend time with people on a one to one basis.
Training & Dev
5/10
!
Staff confirmed they received the training they needed; new staff had induction including care certificate and regular supervision.
Management
7/10
✓
Staff spoke positively about management at the home; staff felt able to approach senior staff and the registered manager.
Programmes
2/10
✕
Vague reference to 'planned activities' on display but no specific creative activities, coordinator, outings, or engagement programmes described.
Points to consider
No activities programme or coordinator, so the role is mostly routine personal care and mental health support.
Only vague mention of 'planned activities' on display; no details of arts, outings, pet therapy, or creative engagement.
Only standard training and induction, no specialist courses or funded qualifications for mental health needs.
Staff received training needed, induction with care certificate, and supervision; no specialist or development programmes mentioned.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews