Working at Tramways
39 Trebarwith Crescent, Newquay, TR7 1DX
Operated by Mrs M V Musselwhite
8 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Strong team culture and professional management, but unclear staff retention and basic training without career development."
Safety & Risk
7/10
✓
Per 2021 targeted inspection: 'We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed... infection prevention and control policy was up to date.'
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: 'One staff member told us, "Love working here we are a really strong team." Staff told us the service had a positive and inclusive working culture.'
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: 'There were enough staff to support people's needs. Staff responded quickly to people's requests for support.'
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: 'Staff were positive about the training and support they received... Training provided to staff included safeguarding, autism awareness and first aid.'
Management
7/10
✓
Per 2019 comprehensive inspection: 'It's obvious that this is a very well run and professional place where care for the residents is always first.' (professional comment)
Programmes
6/10
✓
Per 2019 comprehensive inspection: 'People took part in activities which were relevant to their interests. For example, one person volunteered at the local football club... Another person had found a tennis club they enjoyed.'
Points to consider
Staff numbers meet needs safely, but no details on staff staying long-term or using few agency workers.
There were enough staff to support people's needs. Staff responded quickly to people's requests for support.
Training includes basics and autism awareness, but no mention of funded qualifications or career development.
Training provided to staff included safeguarding, autism awareness and first aid. A staff member told us, 'The training is good and we get reminders when its due.'
Job has variety from individual outings like volunteering and sports, but no dedicated activities coordinator or group programmes.
People took part in activities which were relevant to their interests. For example, one person volunteered at the local football club. They told us, 'Love it been doing it for a long time.' Another person had found a tennis club they enjoyed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews