Working at Tralee Rest Home
38-40, Whitstable, CT5 2AB
Operated by Tralee Ltd
36 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Positive culture and supportive management make staff feel valued, but staffing lacks long-term stability and life support training needs refreshing."
Safety & Risk
7/10
✓
The registered manager had developed a positive culture of safety... Incidents and accidents were now effectively analysed for trends and learning was shared with staff at meetings.
Staff Culture
8/10
✓
There was a positive culture and staff told us they felt motivated and fairly treated... 'I feel valued in the role. I get support any the time I need.' Relatives told us the staff were kind... family atmosphere.
Staffing Levels
6/10
✓
Staff were positive about staffing levels... Comments from staff included, 'I do feel there is enough staff here. We have regular supervisions.'
Training & Dev
6/10
✓
Staff had undertaken routine training such as safeguarding and health and safety as well as specific needs such as diabetes and catheter care. We did identify some staff were not confident in basic life support skills.
Management
7/10
✓
Feedback about the registered manager was particularly positive. Staff and relatives told us they were inclusive, accessible and communicated well. Comments included '[The registered manager] has an open-door policy'.
Programmes
6/10
✓
Per 2021 comprehensive inspection: activities co-ordinator... baking and craft... mix of activities, so all tastes are catered for. Recent relative: 'there are numerous daily activities.'
Points to consider
Staffing levels are enough to get the job done, but no details on stable long-term team or low agency use.
Staff were positive about staffing levels... 'I do feel there is enough staff here.'
Training covers basics and some specialist topics like diabetes care, but some staff needed urgent refresh training on life support skills.
We did identify some staff were not confident in basic life support skills. However... arranged face to face training, immediately after the inspection.
Some daily activities and interaction for residents, but no specialist programmes or innovative approaches mentioned.
'The residents are happy, there is plenty of interaction and there are numerous daily activities.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews