Working at Trafford Respite Service
10 Shawe Road, Manchester, M41 5DL
Operated by Compassionate Care & Support LTD
7 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Staff enjoy a positive culture with supportive management and good training, but limited activities programmes and a new staff team hold it back."
Safety & Risk
6/10
✓
People received their medicines as prescribed. Not all 'as required' medicines had guidance for when staff should administer them. This was addressed by the registered manager during the inspection.
Staff Culture
8/10
✓
Staff enjoyed working at the service and felt listened to by the management team. Staff were positive about working at the service. They felt there was good communication and teamwork.
Staffing Levels
5/10
!
There were enough staff on duty to meet people's needs. Rotas changed depending on the support needs of the people living at the service at the time.
Training & Dev
7/10
✓
Training was completed to meet people's individual needs, for example epilepsy rescue medication and positive behavioural support (PBS). Regular staff supervisions and team meetings were held.
Management
7/10
✓
Staff felt well supported by the management team and said the registered and deputy managers were approachable. A support worker said, 'I'm very confident to approach them if I needed to.'
Programmes
4/10
!
There were enough staff to meet people's care and support needs and support people to take part in activities of their choice. Staff were available to support people to go out locally.
Points to consider
Staffing is just enough to cover needs, with rotas changing to match residents and a completely new team since the takeover.
There were enough staff on duty to meet people's needs. Rotas changed depending on the support needs... The whole staff team was new since the provider took over the service.
No activities coordinator or regular programme, so the role is mostly personal care with some outings and supporting choices.
support people to take part in activities of their choice. Staff were available to support people to go out locally.
Some gaps in recording diets and medication guidance that needed fixing on the spot during inspection.
Staff did not always record when they had supported people with a modified diet... Not all 'as required' medicines had guidance... addressed... during the inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews