Working at Trafalgar House
9 Sutherland Avenue, Bexhill-on-sea, TN39 3LT
Operated by Achieve Together Limited
8 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Strong leadership inspires a positive staff culture with safe care and engaging activities, but reliance on agency staff sometimes prevents residents going out."
Safety & Risk
8/10
✓
People were protected from the risks of harm from abuse... Risks to people were well managed... Systems were in place to ensure medicines were managed safely.
Staff Culture
7/10
✓
Staff told us about changes that had happened, how the home had improved... 'It's a different place'... Staff were inspired by his passion, knowledge and support... 'I love working here, there's a good rapport... I'm well supported'.
Staffing Levels
5/10
!
There were enough staff to safely support people... There was a reliance on the use of agency staff... There had been occasions where people had not been able to go out when they wanted to due to staffing numbers.
Training & Dev
6/10
✓
Staff had the knowledge, skills and support they needed... completed a two week induction which included... the Care Certificate... The majority of training was online... further face to face training... had been booked.
Management
8/10
✓
The service was well led by a registered manager and regional manager who inspired and supported their staff team. Staff were positive about the registered manager, the support they received and the positive changes at the service.
Programmes
7/10
✓
One person had entered and won a local art competition... supported to attend 'open mike' nights at a local café... secured a placement for work experience... emphasis on engaging people in mainstream activities.
Points to consider
Enough staff most days but they rely on agency workers due to the pandemic and sometimes residents miss out on going out when they want.
There was a reliance on the use of agency staff. Agency staff were regular to the home... There had been occasions where people had not been able to go out when they wanted to due to staffing numbers.
Training covers the basics like Care Certificate and some specialist topics but mostly online with face-to-face sessions only recently booked.
The majority of training was online... We saw further face to face training for moving and handling and safeguarding had been booked for the next two months.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews