Last updated: 9 February 2026
"Staff feel supported by managers and enjoy the positive culture, although basic activities and occasional agency staffing are drawbacks."
There was a clear safeguarding process and all incidents were reported to the appropriate bodies. The registered manager reviewed accident and incident records to identify patterns or trends.
Staff were positive about the provider and enjoyed working at the service. Staff felt supported by the management team.
We observed staffing levels throughout the day across different areas of the home. There were enough staff to support people safely.
Per 2017 comprehensive inspection: Staff told us they were supported to update their training and complete nationally recognised level two and three qualifications in health and social care.
Staff felt supported by the managers. One staff said, 'I don't have to wait for a supervision, I can always go to the manager whenever I want.'
Per 2017 comprehensive inspection: People were supported to participate in activities both inside and outside of the service such as bowling, bingo, dancing, baking, and holidays.
No dedicated activities coordinator or specialist programmes, so the role involves mostly routine personal care plus basic outings and hobbies.
Per 2017 comprehensive inspection: People were supported to participate in activities both inside and outside of the service.
Staffing is adequate but relies on occasional agency staff to cover shifts.
Per 2017 comprehensive inspection: The provider had their own bank of staff to cover for absence... as well as using occasional agency staff.
Only standard training programme with some specialist topics, no evidence of funded career pathways or innovative learning.
Staff received training relevant for their role... regular updates to their training... refresher training yearly.
AI Generated
Last inspected: February 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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