Working at Town View
The Causeway, Beverley, HU17 9JL
Operated by East Riding of Yorkshire Council
14 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Staff feel supported with strong teamwork and good relationships, but basic activities without a dedicated coordinator hold it back."
Safety & Risk
6/10
✓
People were protected from the risk of abuse. Staff demonstrated a good awareness of safeguarding procedures. Risks to people were assessed and managed appropriately.
Staff Culture
7/10
✓
Staff told us there was a strong feeling of teamwork. They told us good working relationships supported by effective communication created a happy and relaxed atmosphere for people.
Staffing Levels
6/10
✓
The provider ensured that there was an adequate number of staff to ensure that people's needs were met. Staff were recruited safely.
Training & Dev
6/10
✓
Staff completed a comprehensive induction and received ongoing training to support their role. Staff felt supported by the management team and received regular supervision meetings.
Management
6/10
✓
The registered manager promoted the visions and values of the service by embedding an open and honest culture. Staff felt supported in their role and had formed good working relationships.
Programmes
5/10
!
People had a range of activities to support their emotional, physical and social needs. People were supported to maintain links with the local community. They used the local shops, visited cafés and participated in local community sporting events.
Points to consider
Basic activities like outings to shops, cafes and sports events with no dedicated coordinator, so the role is mostly routine personal care.
People had a range of activities to support their emotional, physical and social needs. They used the local shops, visited cafés and participated in local community sporting events.
Staff numbers are adequate but nothing special, no staff comments on easy workloads or no agency staff.
The provider ensured that there was an adequate number of staff to ensure that people's needs were met.
Only standard training like induction and ongoing sessions, no specialist courses or funded qualifications.
Staff completed a comprehensive induction and received ongoing training to support their role.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews