Working at Town Thorns Care Centre
Easenhall, Rugby, CV23 0JE
Operated by Town Thorns Care Limited
66 bedsNursing homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Staff feel valued in an open culture with excellent training, but high agency use and audits missing risk monitoring gaps hold it back."
Safety & Risk
7/10
✓
People told us they felt protected from the risk of abuse... Medicines were managed safely... Risks to people's health... had been identified and assessed.
Staff Culture
8/10
✓
There was an open culture of learning within the home... staff felt valued... 'I love working for [name of provider]... which is why I have stayed here.'
Staffing Levels
5/10
!
Overall, there were enough staff... The home was using a high number of temporary staff supplied through an agency whilst undergoing a recruitment campaign.
Training & Dev
7/10
✓
Staff had completed the provider's training programme... additional training such as catheter awareness and nutrition and hydration... recently had dementia training which was excellent; supported professional development.
Management
6/10
✓
People and relatives told us the home had a good management structure and staff felt valued; registered manager approachable but audits had not always identified gaps in risk monitoring charts.
Programmes
6/10
✓
People were offered opportunities to engage in a wide range of activities... bingo, exercise sessions and virtual tours... regular trips... raised flowerbeds... activities co-ordinator.
Points to consider
High use of agency staff while recruiting more permanent workers, so some shifts covered by temps.
The home was using a high number of temporary staff supplied through an agency whilst undergoing a recruitment campaign.
Recent big changes like new records system and refurb meant audits missed gaps in monitoring charts.
Audits had not always identified gaps in risk monitoring charts.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews