Working at Tower View Residential Home
34 Manor Road, Salisbury, SP1 1JS
Operated by Mrs Eileen O'Connor-Marsh
3 bedsResidential homesRehabilitation (illness/injury)
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Supportive management and strong safeguarding, although staffing relies on nearby support and activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
The service had effective safeguarding systems in place. All the staff we spoke with understood what to do to make sure people were protected from harm.
Staff Culture
7/10
✓
Staff told us they felt listened to, valued and able to contribute to the running of the service.
Staffing Levels
6/10
✓
Staff told us there were enough of them to be able to provide care in a way that was not rushed. Staff said they worked together well as a team and could always get support from one of the provider's other services that were nearby.
Training & Dev
7/10
✓
Staff were supported to complete national qualifications in social care.
Management
8/10
✓
Staff we spoke with praised the management team and told us... 'We are able to get hold of management at any time. They are very supportive.'
Programmes
6/10
✓
People were supported to take part in a range of activities they enjoyed... managed a darts team... walking and watching wildlife... look after pet cats... grow fruit and vegetables in the garden.
Points to consider
Staffing is enough to avoid rushing but relies on help from staff at nearby homes run by the same provider.
Staff said they worked together well as a team and could always get support from one of the provider's other services that were nearby.
Some activities like gardening, pets, sports and walks, but no dedicated activities coordinator or specialist programmes.
People were supported to take part in a range of activities they enjoyed. One person told us they managed a darts team... walking and watching wildlife. People were supported to look after pet cats. Staff had supported people to grow fruit and vegetables in the garden.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews