Working at Torrwood Care Centre
Gilbert Scott Road, Wells, BA5 3FB
Operated by Methodist Homes
82 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Approachable managers who cover shifts, supportive team and good training, but staff shortages mean lots of overtime."
Safety & Risk
7/10
✓
Risks assessed monthly with guidance; incidents reported with actions to reduce reoccurrence; medicines managed safely with audits.
Staff Culture
7/10
✓
Staff morale was good, and we were told the team was supported; staff positive about supportive team.
Staffing Levels
5/10
!
Staff pick up a lot of overtime shifts because we're short of staff.
Training & Dev
7/10
✓
Staff completion of training was over 90% for the majority of courses; nursing staff undertake additional training in wound care and dementia.
Management
8/10
✓
Staff felt they could approach nursing staff or the registered manager with any concerns; registered manager did night shifts for cover.
Programmes
6/10
✓
Range of activities with coordinator including seaside theme day, gardening in rooms, dog visits, social media newsletter.
Points to consider
Staff often pick up extra shifts because of shortages, especially since COVID hit.
Staff pick up a lot of overtime shifts because we're short of staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews