Working at Torr Home
The Drive, Plymouth, PL3 5SY
Operated by Torr Home
60 bedsNursing homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Reliable staffing, strong training and safe practices, but staff in one dementia unit feel isolated from managers and activities are mostly one-on-one."
Safety & Risk
8/10
✓
Medicines were managed safely... Risks to people's wellbeing had been identified and mitigated... Staff had a good understanding of infection prevention and control.
Staff Culture
6/10
✓
Staff in Torr House and Glentor were complimentary of the support... staff in the Belltor unit... felt isolated.
Staffing Levels
7/10
✓
rotas showed planned staffing levels had been consistently achieved... agency staff were now used infrequently.
Training & Dev
7/10
✓
Records showed that staff working in the service's dementia units had received additional training... The provider supported and encouraged staff to complete additional training.
Management
4/10
!
staff in Belltor reported that they were isolated and lacked support from management.
Programmes
5/10
!
the provider aimed to have activities coordinators for each of the three units... One activities coordinator post had been vacant... activities staff tended to provide individualised activities.
Points to consider
Staff in one dementia unit feel cut off from their manager and get little support.
staff in Belltor reported that they were isolated and lacked support from management.
Activities are basic and mostly one-on-one because one activities coordinator role has been empty for a while.
One activities coordinator post had been vacant for some time and staff recognised this in combination with people's increased support needs... had limited people's ability to engage with communal activities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews