Working at Tolson Grange
12 Coach House Drive, Huddersfield, HD5 8EG
Operated by Anchor Hanover Group
42 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Strong safety practices, positive team culture and innovative activities, but basic training and uncertain staff retention hold it back."
Safety & Risk
8/10
✓
2021 IPC inspection: We were assured the provider was using PPE effectively, accessing testing, promoting safety through hygiene practices, and had up-to-date infection policy.
Staff Culture
7/10
✓
Per 2017 comprehensive inspection: Staff said they worked well as a team and noted there was a positive culture in the service.
Staffing Levels
6/10
✓
Per 2017 comprehensive inspection: People, relatives and staff told us there were sufficient numbers of staff to meet people's needs.
Training & Dev
6/10
✓
Per 2017 comprehensive inspection: Training records we looked at showed high levels of completion which meant staff had received information to be able to carry out their roles effectively.
Management
6/10
✓
Per 2017 comprehensive inspection: Staff told us they felt comfortable approaching the home manager and acting deputy manager for support and told us they listened.
Programmes
7/10
✓
Per 2017 comprehensive inspection: Tolson Grange had adapted one room in the home to present this as a pub which was named the 'Golcar Arms'; evidence of growing foods in the garden; inter-generational projects with university, sports team and school.
Points to consider
Staff numbers get the job done with quick call bell responses, but no word on agency workers or staff sticking around long term.
People, relatives and staff told us there were sufficient numbers of staff to meet people's needs. (Per 2017 comprehensive inspection)
Training hits the basics with good completion rates, but no specialist courses or funded qualifications to help you grow.
Training records we looked at showed high levels of completion which meant staff had received information to be able to carry out their roles effectively. (Per 2017 comprehensive inspection)
Managers support staff decently and listen, but not standout leaders who join shifts or spark new ideas.
Staff told us they felt comfortable approaching the home manager and acting deputy manager for support and told us they listened. (Per 2017 comprehensive inspection)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews