Working at Tollesby Hall Nursing Home
Slip In Bank, Middlesbrough, TS8 9EJ
Operated by Landona House Limited
55 bedsNursing homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Supportive management and a positive culture where staff feel valued, but no activities coordinator or structured programme means mostly routine personal care."
Safety & Risk
7/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events. Lessons were learnt.
Staff Culture
7/10
✓
Staff told us they felt listened to and valued and could approach the deputy manager or manager with ease. Staff all told us they felt valued and supported by the manager and Nominated Individual.
Staffing Levels
5/10
!
People and relatives thought there were enough staff on duty to meet people’s needs. One person said, “The staff respond fairly quickly. I think the staff give me the support I need even down to a little chat most of the time.”
Training & Dev
6/10
✓
All the staff we spoke with told us they received the appropriate training to be able to undertake their roles effectively. Staff had completed an induction and training programme.
Management
7/10
✓
People, staff and relatives spoke highly of the new manager. The management team were visible, knowledgeable, and supportive, providing guidance to help staff develop in their roles.
Programmes
3/10
✕
People were encouraged to join in activities and to join others for lunch in the dining room. People's decisions if they chose not to join in were respected.
Points to consider
No activities coordinator or structured programme, so the role is mostly routine personal care.
People were encouraged to join in activities and to join others for lunch in the dining room.
Staffing is adequate but nothing special, no details on agency use or team stability.
People and relatives thought there were enough staff on duty to meet people’s needs.
Only standard training and induction, no specialist courses or funded qualifications.
All the staff we spoke with told us they received the appropriate training to be able to undertake their roles effectively. Staff had completed an induction and training programme.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews