Working at Tollemache Road Respite Service
31-33 Tollemache Road, Prenton, CH43 8SU
Operated by Sanctuary Home Care Limited
10 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Effective safety measures and supportive culture with good training and management, although reliance on bank staff and no dedicated activities coordinator."
Safety & Risk
8/10
✓
The registered manager had implemented new systems, for example staff were provided with clothing they changed into and out of in the premises. This meant the clothing was always washed on site and reduced the risk of any contamination.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff told us that they felt well supported and effective in their roles... 'We can go to [manager] about anything.'
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: There was sufficient staff employed at the respite service to meet people's support needs. The staffing levels were maintained with the services own bank staff.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Staff had supervisions and had undertaken relevant and appropriate training... specialised training such as in relation to specialist nutrition techniques.
Management
7/10
✓
Per 2018 comprehensive inspection: The registered manager was clearly visible and staff said communication was open and encouraged.
Programmes
6/10
✓
Per 2018 comprehensive inspection: The home provided a range of activities that was person led... regular outings were arranged... manager was accessing a local pony service.
Points to consider
Staffing is adequate but they use the home's own bank staff to cover shifts.
The staffing levels were maintained with the services own bank staff.
Activities include outings and visits but no dedicated coordinator or specialist programmes.
The home provided a range of activities that was person led to interest people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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