Working at Tolcarne Avenue
60 Tolcarne Avenue, Milton Keynes, MK6 2SS
Operated by Precious Homes Support Limited
3 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.4/10
Key Finding
"Supportive leadership and great team morale ensure safe care, but unstructured activities and limited training development hold it back."
Safety & Risk
8/10
✓
People continued to receive safe care... staff understood safeguarding procedures... Risk assessments were in place... Medicines were stored and administered safely... Incidents and accidents were regularly reviewed.
Staff Culture
8/10
✓
A staff member said, 'The registered manager makes sure that people are treated as individuals. There is a great morale here. The registered manager supports us to be creative and says, "No idea is too crazy" which is excellent.'
Staffing Levels
7/10
✓
Staffing levels were consistent with the level of assessed need. People were usually supported on a one to one basis throughout the day, with increased levels of support at specified times.
Training & Dev
7/10
✓
Staff told us, and records showed, they were provided with induction training... Staff were trained in the Management of Actual or Potential Aggression (MAPA)... staff were supervised well and felt confident in their roles.
Management
8/10
✓
Staff and the relative... were all confident the service was well run, and said the registered manager was supportive and approachable. A staff member said, 'There is a great morale here. The registered manager supports us to be creative...'
Programmes
5/10
!
People were involved in activities that were tailored to them... one person had recently been involved in decorating their living room... A garden area was available... supported to attend religious ceremonies... staff worked with the person to budget for and plan out the holiday.
Points to consider
No activities coordinator or structured programme, so the role is mostly routine care with some basic variety like gardening, music, or trips.
People were involved in activities that were tailored to them (no coordinator or programme details provided; examples: decorating room, garden area, holiday planning, singing songs)
Training covers basics and some specialist like behaviour management but no funded qualifications or career development paths mentioned.
Staff provided with induction training, trained in MAPA; one staff: 'I was able to do a management course' (no broader programmes noted)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews