Last updated: 9 February 2026
"Long-serving staff provided continuity of care and a positive culture promoted independence, although basic training and limited activities held it back."
Staff demonstrated a clear understanding of safeguarding and knew what signs to look for and what action to take. Risks to people had been assessed and identified.
There was a positive culture in the service that promoted independence. The staff team spoke positively about each other and the support they received from the management team.
Many of the staff team had been employed at the service for many years. This provided people with continuity of care and support. There were enough staff to support people. People received one to one support.
Staff were provided with training and regular refresher training which enabled them to carry out their roles effectively.
Staff told us they felt they were supported. The registered manager welcomed the inspection and during our visit, implemented improved ways of recording certain information and risks.
Staff supported people to access the community, be involved in activities and interests that they wanted to pursue and staff encouraged and prompted people to be as independent as possible.
Only standard training and refreshers, no specialist courses or funded qualifications.
Staff were provided with training and regular refresher training which enabled them to carry out their roles effectively.
Activities limited to supporting personal interests and community outings, no structured programmes or coordinator for variety.
Staff supported people to access the community, be involved in activities and interests that they wanted to pursue
AI Generated
Last inspected: May 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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