Working at Tithebarn
Moor Lane, Liverpool, L23 2SH
Operated by The Royal Masonic Benevolent Institution Care Company
40 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.5/10
Key Finding
"Outstanding activities and programmes especially in the dementia unit, strong training, although some residents felt there could be more staff."
Safety & Risk
8/10
✓
2020 targeted inspection: We were assured the service were following safe infection prevention and control procedures to keep people safe, with effective PPE, testing and outbreak management. Per 2017: Good safeguarding awareness, risk assessments and medicines management.
Staff Culture
7/10
✓
Per 2017 comprehensive inspection: Staff said they enjoyed working in the home and felt there was a good atmosphere and good team work. They felt fully supported by the registered manager.
Staffing Levels
7/10
✓
Per 2017 comprehensive inspection: We found there was sufficient staff on duty to meet people's care needs. Staff confirmed staffing was stable with low turnover and said 'Nobody is rushed; we have time to carry out care'.
Training & Dev
8/10
✓
Per 2017 comprehensive inspection: Staff supported through induction, appraisal and training programme with 91% statutory compliance. Specialist dementia diplomas for unit staff and high percentage NVQ Level 2 or above.
Management
7/10
✓
Per 2017 comprehensive inspection: There was registered manager who provided an effective lead for the home and who had developed a positive culture of care in the home. Staff confirmed manager was supportive and always available.
Programmes
9/10
✓
Per 2017 comprehensive inspection: Activity coordinator organised varied trips, community visits like scouts and church. Dementia unit achieved level 1 Dementia Care Matters rating (top 1%) for exceptional person-centred care using household model with stimulating themed environments.
Points to consider
Some residents felt there could be more staff even though care staff say they have enough time for proper care.
We had mixed comments when we asked if people thought there were enough staff on duty at all times to support everyone appropriately. People living at the home said they felt there could be more staff whilst relatives visiting told us there was always a good staff presence. Per 2017
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews