Last updated: 10 February 2026
"Good training and positive staff culture, but no registered manager and unsafe medicines administration are concerns."
Medicines were not always safely administered at the correct times. For example, medicines were not always given before or after food, where needed... Care records were not always completed to show the reasons 'when required' medicines were given.
Staff said the manager was visible on each unit and approachable. Members of staff said, "I feel positive, there's been a lot of changes since this new manager started, in a good way", "I've raised some concerns and they have taken them seriously".
There were enough staff on duty to meet people's identified needs. Agency staff were used where required, although we were told recent staff appointments meant the rota would be fully covered when they all joined the staff team.
Staff received the induction and training they needed to carry out their roles.
At the time of our inspection there was not a registered manager in post. A new manager had been in post for 4 months and was in the process of registering with the CQC.
Per 2019 comprehensive inspection: The activity coordinators were an integral part of the team... The activity programme was organised so that sufficient time was allocated to delivering personalised one-to-one sessions and group activities.
No permanent manager in post, as the new one is still in the process of registering after 4 months.
At the time of our inspection there was not a registered manager in post. A new manager had been in post for 4 months and was in the process of registering with the CQC.
Medication not always given at right times around meals, and poor records for as-needed meds and tube feeding.
Medicines were not always safely administered at the correct times. For example, medicines were not always given before or after food, where needed... Care records were not always completed to show the reasons 'when required' medicines were given or the effectiveness of the medicine.
Staffing is adequate but relies on some agency workers to cover shifts.
There were enough staff on duty to meet people's identified needs. Agency staff were used where required...
AI Generated
Last inspected: November 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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