Last updated: 9 February 2026
"Excellent leadership from a well-liked manager and a supportive culture where staff feel valued and proud, but limited activities with few outings hold it back."
People were protected from abuse... effective systems... to minimise risks. Two skin integrity care plans were not sufficiently detailed... immediately corrected.
Staff told us that they could raise any issues at team meetings and felt confident and supported in doing so. Staff spoke with pride about the people they cared for.
We observed staffing levels... staff were busy but had time to support people... 'We have enough staff to spend time with people.'
New staff had completed an induction programme based on the Care Certificate... Staff had completed essential training... regular supervision and yearly appraisals.
All staff we spoke with told us 'the manager is lovely'. One staff said: 'A very good leader and an excellent manager.'
There was a programme of activities... People attended a variety of activities... However, people told us outdoor activities were limited.
Only basic activities like bingo and sewing with few outings, so the job feels mostly like routine care.
A monthly programme of activities was displayed... However, people told us outdoor activities were limited... More outings would be good.
Just standard required training and basic induction, no specialist courses or funded qualifications.
Staff had completed essential training, which covered a range of areas... New staff had completed an induction programme based on the Care Certificate framework.
Staffing is enough to get by but staff say they are busy, no sign of extra hands for unhurried care.
We observed staffing levels throughout the day and we could see that staff were busy but had time to support people... 'We have enough staff to spend time with people.'
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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