Working at Timaru
Great Bridge Road, Romsey, SO51 0HB
Operated by Liaise (South) Limited
6 bedsResidential homes
Workplace Score
4.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.2/10
Key Finding
"Staff get good training and there's a positive culture, but no registered manager, staffing vacancies with agency use, and medicines safety issues hold it back."
Safety & Risk
4/10
!
Feedback from a professional stated, 'Bowel records are not being reviewed as part of medication administration. During the medication round, there was not a review of whether PRN "as required" medication was required...'.
Staff Culture
5/10
!
Comments from staff included, 'I have done my training and I know how to help service users [people] when they are stressed' and a relative said '[Person] has a very good relationship with most staff who all seem to love supporting him'.
Staffing Levels
4/10
!
There were 4 permanent support workers, 3 agency workers and 1 team leader. The provider had 9 staff vacancies and was actively recruiting.
Training & Dev
6/10
✓
Staff received appropriate training, supervision, and competency assessment.
Management
2/10
✕
The service did not have a manager registered with the Care Quality Commission. The provider was in the process of recruiting a registered manager.
Programmes
4/10
!
Relative: 'more choice and activities at home, such as a personal tablet to play music and games on, playing indoor ball games with staff, and being assisted with art and crafts... going out for occasional walks... go for a drive most days'.
Points to consider
No permanent manager in post.
The service did not have a manager registered with the Care Quality Commission. The provider was in the process of recruiting a registered manager.
Uses agency workers and has vacancies to fill.
There were 4 permanent support workers, 3 agency workers and 1 team leader. The provider had 9 staff vacancies and was actively recruiting.
Medication rounds miss checks like bowel records and need for extra medication.
Bowel records are not being reviewed as part of medication administration. During the medication round, there was not a review of whether PRN 'as required' medication was required in the event of no bowel movement.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Requires improvement
Safe
!
Requires improvement
Effective
✕
Inadequate
Caring
!
Requires improvement
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews