Last updated: 10 February 2026
"Strong leadership, motivated and proud staff with innovative programmes, but uncertainty over team stability holds it back."
Medicines were administered, recorded and stored safely. Staff had a good understanding about the signs of abuse... Accidents and incidents were recorded in detail and had been reviewed by the registered manager.
Staff were motivated and proud of the service. The registered manager said that she had an excellent relationship with the staff in the home and that they were all comfortable about being able to challenge each other's practice if needed.
People were supported by sufficient numbers of staff with the right skills and knowledge to meet their individual needs. The staffing rotas were based on the individual needs of people.
Staff had received training appropriate to their roles and relevant to meet the needs of the people living at the home. Staff confirmed that new staff attended induction training and shadowed an experienced member of staff until they were competent.
The service had a strong leadership presence with a registered manager who had a clear vision about the direction of the service. They were committed and passionate... Staff told us, 'She is a very good manager, she leads by example.'
Activities included swimming, aromatherapy, art therapy and trampolining. Staff had helped a person to set up their own cleaning business. Health professionals noted improved outcomes: 'Due to the daily programme... a person's goal of walking better has been achieved. People's seizures were becoming less frequent'
Staff numbers meet residents' needs with skilled rotas, but no info on team stability or agency use means it might not feel super secure long-term.
People were supported by sufficient numbers of staff with the right skills and knowledge to meet their individual needs.
AI Generated
Last inspected: October 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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