Working at Tigh Cranntail
1 King Johns Court, Mansfield, NG21 9BT
Operated by Kisimul Group Limited
9 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.3/10
Key Finding
"Approachble leadership fosters a proud, stable team with strong safety, although staffing issues require regular agency use."
Safety & Risk
8/10
✓
People were protected against abuse and avoidable harm. People had detailed and person-centred risk assessments and support plans. People received their medicines in a safe way and in line with best practice.
Staff Culture
8/10
✓
Most staff employed at Tigh Cranntail had been working at the service for number of years. Staff we spoke with overwhelmingly said they enjoyed working at the service. Comments included, 'I am happy and proud to work here', and 'The best thing about this place is the care, the passion and thought about making people's life better'.
Staffing Levels
6/10
✓
People were supported by sufficient number of experienced staff. The service had experienced some staffing issues but had managed this by having regular and consistent agency staff.
Training & Dev
7/10
✓
Staff were encouraged to develop specialist roles so they could be 'Champions' in different areas of care and pass their skills and knowledge to the rest of the staff team. This included safeguarding and infection prevention and control champions.
Management
8/10
✓
Staff, external professionals and relatives were satisfied and complimentary about the leadership within the service. People and staff told us the registered manager was approachable and had an 'open door' to hear their concerns.
Programmes
7/10
✓
Per 2019 comprehensive inspection: The service was engaged with a healthy eating initiative called 'Farm to Folk'. They have been developing raised beds in the garden where they grow their own vegetables and herbs. They have developed an initiative called 'Time to Talk'.
Points to consider
They have enough staff but use agency workers regularly to cover staffing issues.
The service had experienced some staffing issues but had managed this by having regular and consistent agency staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews