Last updated: 10 February 2026
"Visible leadership, strong training, and a family atmosphere support staff well, but staff retention lacks detail and activities have no dedicated coordinator."
People were kept safe from avoidable harm because the home had a clear policy to support staff to recognise and report abuse or poor care. Staff spoken with said they would be confident to report any concerns.
There was a family type atmosphere where people felt included and 'at home.' Staff spoken with were committed to providing high quality personalised care.
The home had enough appropriately skilled staff to meet people's needs and keep them safe.
Staff who were new to care completed The Care Certificate which is a nationally recognised induction programme for care staff. More experienced staff said the provider supported them to gain further qualifications.
The nominated individual and management team were very visible in the home and well known to everyone who lived there. This enabled them to constantly monitor standards and seek feedback. One member of staff said, 'There is definitely an open-door policy. You never have to struggle.'
Per 2018 comprehensive inspection: People had opportunities to take part in a wide range of social activities in accordance with their wishes and interests including arts and crafts, college, horse riding, and community outings.
Staff numbers are sufficient for needs but no details on low staff turnover or minimal agency use.
The home had enough appropriately skilled staff to meet people's needs and keep them safe.
Social activities offer variety like outings and college but no dedicated coordinator or specialist programmes.
Per 2018 comprehensive inspection: People had opportunities to take part in a wide range of social activities in accordance with their wishes and interests.
AI Generated
Last inspected: May 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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