Last updated: 9 February 2026
"An approachable manager and stable staffing with safe practices support good care, although activities are mostly basic quizzes and puzzles."
Lessons were learnt and improvements made through the analysis and reporting of accidents and incidents. Medicines were administered, stored and disposed of safely... staff trained in the management of medicine who had their competency regularly assessed.
A commitment to good communication and support by the registered manager enabled and encouraged staff to provide good quality care, through supervision, annual appraisal and meetings. A staff member told us, 'The management structure has improved and communication is much better.'
A family member spoke positively about the staff, and said there was a small turnover in staff, which meant their relative was cared for by staff who knew them well. The registered manager had increased staffing numbers and introduced new staff roles to support people.
Staff training was up to date... A staff member told us, 'Dementia training has increased and is now a full day with a 1/2 day "virtual" session where you can experience the life of someone with dementia.'
People told us the registered manager was approachable and the culture of the home was open and friendly. When we asked them about the registered manager they said, 'We really like her' and went onto say 'she pops in to see if everything is ok with us.'
Specific staff roles had been created... activity staff who supported people to take part in activities. A person told us how they enjoyed quizzes, painting and puzzles.
Activities are regular with an activity staff member but mostly basic quizzes, painting and puzzles, so the role isn't varied by specialist or innovative programmes.
Specific staff roles had been created... activity staff who supported people to take part in activities. A person told us how they enjoyed quizzes, painting and puzzles.
AI Generated
Last inspected: November 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp