Working at Threeways Nursing Home

Staff numbers get the job done with enough people based on needs, but agency was used a couple times during COVID and staff covered extra shifts.

Agency staff had been used on a couple of occasions, but all other shifts had been covered by current staff. This included utilising housekeeping staff to assist with non-clinical tasks and care and nursing staff covering extra shifts.

Activities keep the day varied with a coordinator running group and one-to-one sessions like bingo and crafts, but no specialist therapeutic programmes.

A range of group and one to one activities had been developed... bingo, arts and crafts, games, knit and natter... external visitors such as... Pat a dog, yoga and massage.

Managers are in place and approachable with staff feeling part of a good team, but leadership needed more work to fully bed in improvements like consistent practices.

Per 2018 comprehensive inspection: 'The service was not consistently well-led. Quality assurance and monitoring systems were used... However, there were areas where further improvement was needed to ensure changes were part of day to day practice.'